More from Modere
I started working with Modere in October of 2021 as a contracting UX Consultant from STG. In August of 2022 I was officially hired by Modere as their UX Manager.
I worked on 20+ projects of various scales that gave me a wide range of experience. Below are a few of the smaller scale projects worth mentioning.
October 2021 - February 2025
Subscription Manager
Auto Delivery
Gained experience in designing an auto delivery system.
Created workflows to demonstrate the different routes customers can take to add items to their subscription.
Functionality Iteration
Gained insights into what needed to be changed based on feedback from customers.
This was the next evolution of the website functionality after SocR 2.0.
Editing Speed
This was a very fast project that had a lot that needed to be researched, designed, and edited within a time frame of three weeks.
Click here to see documentation from the project:
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Shopping Credits Applicator
User Feedback
Frequent users provided feedback that the shopping credits applicator in checkout was too complicated.
The responses were positive when the fixes were released to the live site.
Usability Upgrades
Lots of confusion around how many credits a user could apply to their order.
Many users got upset when they didn't see their total amount of credits on their account.
The info button for more explanation was not easily visible or recognizable.
Simplification
The process before the changes required 3 clicks + typing.
After the changes the process was reduced to 1 click with optional typing.
Click here to see documentation from the project:
View Documentation
Country Selector
Research
Conducted best practice user research and competitive analysis.
Simplification
Opportunities to remove steps and complexity.
Unnecessarily confusing flow.
Accessibility
Between text size, drop downs, and language names not being displayed in their corresponding languages, there are many opportunities for accessibility improvement.
Click here to see documentation from the project:
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Accessible Color Palette
Accessibility
Utilized Adobe's contrast checker to document that common color combinations better adhere to the standards of Section 508 and WCAG.
Utilized Adobe's color blind simulator to ensure that the colors were sufficiently distinguishable from each other for better inclusivity.
Modernization
Modern UI practices shy away from excessive use of gray and make better use of black and others colors.
Utilizing more black and white would give the site a more minimalist feel.
Where gray is needed, add a color tint to complement the secondary color to add more interest and branding.
Click here to see documentation from the project:
View Documentation